| Why all Companies Need a Chief Technology Officer (CTO)
Strategy & Planning
- Participate as a member of the senior management team in governance processes of the organization’s architecture, telecommunications, networks, programming, media, and desktops.
- Lead strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies.
- Collaborate with the appropriate departments to develop and maintain a technology plan that supports organizational needs.
- Develop and communicate business/technology alignment plans to executive team, staff, partners, customers, and stakeholders.
- Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
Acquisition & Deployment
- Assess and communicate risks associated with technology-related investments and purchases.
- Develop business case justifications and cost/benefit analyses for technology spending and initiatives.
- Define requirements for new technology implementations and communicate them to key business stakeholders.
- Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
- Define and communicate corporate procedures, policies, and standards for the organization for acquiring, implementing, and operating new network systems, equipment, software, and other technologies.
- Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems.
Operational Management
- Conduct research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations.
- Analyze and improve upon technology standards across the organization to maintain a technological and competitive edge within the market.
- Act as primary liaison for the company’s technology vision via regular written and in-person communications with the organization’s executives, department heads, and end users.
- Creatively and independently provide resolution to technical problems in a cost-effective manner.
- Develop, track, and control the technical services annual operating and capital budgets for purchasing, staffing, and operations.
- Supervise recruitment, development, retention, and organization of all technical staff in accordance with corporate budgetary objectives and personnel policies.
- Ensure continuous delivery of technical services through oversight of service level agreements with end users and monitoring of systems, programs, and equipment performance.
- Ensure equipment and software operation adheres to applicable laws and regulations.
- Where necessary, oversee and develop patenting of intellectual property, inventions, and business processes.
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